When you’ve been charged with reckless driving, DUI, or another criminal charge in Virginia, you may feel helpless, overwhelmed, and at the mercy of the criminal justice system.
Being accused of a crime is frightening, and some criminal defense lawyers may try to take advantage of your vulnerability by offering an unbelievably low price tag and questionable promises. Attorney Van Hardenbergh does not operate that way. Honest, straightforward, and highly experienced, he has helped many people like you fight reckless driving, DUI, drug possession, and other criminal charges in Virginia, and he offers real results at a fair price. Van is so sure that you will be happy with the results of your trial, he offers this unique guarantee:
If you’re unhappy with the results of your trial, we’ll represent you for free in a second trial on appeal.
So, you need to ask yourself, are you comfortable putting your future into the hands of an attorney who’s willing to cut costs? Or would you prefer to invest in your success by hiring a criminal defense firm that:
Spends the time and effort it takes to fully investigate your case
Explores your legal options from every angle
Provides you with your own personal case manager, a paralegal who will answer your questions and support you through the entire process
Provides you with a personal guarantee
Regardless of the particulars of your case, you deserve a lawyer who knows what you are going through, knows what you are up against, and has years of experience defending people just like you. We serve clients not only from the Commonwealth of Virginia but across the country. With fully-staffed offices in Petersburg and Lexington, we are ready to answer your call today.
Van’s Promise to You: The Best Customer Service Experience Available
Our staff knows that they are expected to be helpful and competent, which starts with answering the phone. We know that you aren’t calling to chitchat; you have a serious problem and want a solution—right now. Our receptionist is more than just a glorified message-scribbler. She will answer your call, and depending on your situation, will transfer you to a paralegal who can answer your questions, educate you about the legal process, discuss your defense options, and detail the various costs you face. If you need to speak directly to me, you will be connected as soon as possible.
I understand that no system is perfect, so I check the quality of our customer service nearly every day by calling the office myself. I rarely get sent to voicemail, and when it happens I leave a message directing the staff to call me immediately to account for failing to pick up. In most cases, there is a perfectly reasonable explanation. I can’t promise you that my staff is perfect, because there is always room for improvement.
But my promise to you is this: If you call my firm and receive anything less than the best customer service experience possible, you can contact me directly at van@vandefense.com, my primary e-mail address. While I certainly can’t fix the world and all of the many problems that confront us, I do not have to tolerate mediocrity here in my own little corner of the universe (and neither do you). If you want VIP treatment and refuse to submit to the frustrating ordeal that most firms impose on people, this is your chance to opt out of the rat race. Call us right now at (804) 835-5127 to stop worrying and get the answers you need. You’ll be glad you did.